smiling personIndigo is a partnership between gtd healthcare, a not-for-profit organisation with an established presence of primary care and urgent care services in the north-west, and LGBT Foundation, a national charity delivering services, advice and information for lesbian, gay, bisexual and trans communities.

Our service will initially focus on supporting people who, as of 1 December 2020, are: 

  • aged 17 or over  
  • registered with a GP in Greater Manchester and eligible for NHS treatment  
  • on a waiting list for a gender clinic and have not yet had their first appointment 

The service is the culmination of several years of work to develop an improved model of care, which is local, timely, and easier to access.

We know that trans and non-binary people are the experts of their own experience, and that is why this service has been developed by and for trans communities. Our services are trans and non-binary led, with trans and non-binary people guiding and feeding into them at all levels.

Indigo offers trans and non-binary people different ways to access support services, including assessment and diagnosis for gender incongruence. This includes holistic assessments of an individual's needs and will offer referrals and signposting to other services.

person in barOur support is person-centred - we recognise that there are  many ways to be trans and non-binary and we tailor our support to meet each person's individual needs. A team of care navigators with lived experience work with people who access our services to help them to get the most out of the service and enable them to connect with local organisations across Greater Manchester.

We are taking a multidisciplinary approach to care, bringing together knowledge and expertise from different fields and backgrounds to ensure our service delivers the highest quality care to trans communities. Indigo is staffed by an experienced primary care team from the Greater Manchester healthcare system and will also receive clinical support from the gender identity clinic at Nottingham Centre for Transgender Health.

We make sure that care is safe, inclusive and affirmative. We do this by supporting trans and non-binary people to be well informed about their choices by sharing knowledge, explaining options, promoting health, and trusting people to make decisions that are right for them.