smiling personGive feedback

At Indigo Gender Service, we strive to provide our services to a very high standard. We are a brand-new NHS adult gender service, and we recognise that we might not always get it right, so your feedback is extremely important to us.

If you have any comments or complaints, feedback or ideas, we're always listening. Letting us know when something's up can help us resolve your problem and prevent it from happening again.

We value constructive input and strive to respond in a solution-focused, positive manner. If you would like to make a complaint or provide feedback, please see our contact details below. Our full complaints policy is also available upon request. 

Friends and Family Test

The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Listening to the views of patients and staff helps identify what is working well, what can be improved and how.

The FFT asks people if they would recommend the services they have used and offers a range of responses.

Please complete the FFT here. 

How to contact  us


Phone. Indigo 0161 710 1196 or  gtd compaints team 0161 337 2254

Postal address. Indigo Gender Service, New Century House, Progress Way, Off Windmill Lane, Denton, Greater Manchester, M34 2GP. 

Please note, requests for clinical records should be directed to